Privacy Policy for Vortex - The cheatcode for X growth

Last Updated: January 15, 2025 Thank you for visiting Vortex ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://vortexai.app (the "Website") and our AI-powered services. By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website. 1. Information We Collect 1.1 Personal Data We collect the following personal information from you: Name: We collect your name to personalize your experience and communicate with you effectively. Email: We collect your email address to send you important information regarding your account, updates, notifications, and communication. Payment Information: We collect payment details to process your subscriptions and purchases securely. We use trusted third-party payment processors (Stripe) and do not store your complete payment information on our servers. Profile Information: When you create profiles within our platform, we store the profile data you provide to deliver personalized content and recommendations. 1.2 Social Media Data X/Twitter Account Data: When you connect your X (Twitter) account to our platform, we may collect and analyze your public posts, engagement metrics, follower data, and other publicly available information to provide insights and recommendations. We only access data that you explicitly authorize. 1.3 Usage Data We collect information about how you use our service, including: - Features accessed and frequency of use - Content generated and interactions - Credit usage and subscription activity - Device information, IP address, and browser type - Session data and analytics 1.4 Non-Personal Data We use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us enhance your experience, analyze trends, and improve our services. 2. Purpose of Data Collection We collect and use your personal data for the following purposes: Service Delivery: To provide our AI-powered content generation, analysis, and growth optimization tools. Account Management: To manage your subscription, process payments, and provide customer support. Personalization: To customize content recommendations and improve the relevance of our AI suggestions. Analytics and Improvement: To analyze usage patterns and improve our algorithms and user experience. Communication: To send you service updates, feature announcements, and support communications. Legal Compliance: To comply with applicable laws and regulations. 3. Data Sharing and Third Parties We do not sell your personal data to third parties. We may share your information in the following limited circumstances: Service Providers: We work with trusted third-party service providers (such as Stripe for payments, Supabase for data storage, and Anthropic for AI services) who help us deliver our services. These providers are bound by strict confidentiality agreements. Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and safety. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. 4. Data Security We implement industry-standard security measures to protect your personal information, including: - Encryption of data in transit and at rest - Regular security audits and monitoring - Access controls and authentication systems - Secure payment processing through certified providers 5. Data Retention We retain your personal data only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time through your account settings or by contacting us. 6. Your Rights You have the following rights regarding your personal data: Access: Request a copy of the personal data we hold about you. Correction: Request correction of inaccurate or incomplete data. Deletion: Request deletion of your personal data (subject to legal requirements). Portability: Request transfer of your data to another service provider. Opt-out: Unsubscribe from marketing communications at any time. 7. Children's Privacy Vortex is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. 8. International Data Transfers Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy. 9. Updates to the Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated via email and through our platform. 10. Contact Information If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at: Email: support@vortexai.app Website: https://vortexai.app Support: Available through our in-app chat system For data protection inquiries, please include "Privacy Policy" in your subject line. By using Vortex, you consent to the terms of this Privacy Policy.