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Terms and Conditions for Vortex - The cheatcode for X growth
Last Updated: January 15, 2025
Welcome to Vortex!
These Terms of Service ("Terms") govern your use of the Vortex website at https://vortexai.app ("Website") and the AI-powered services provided by Vortex. By using our Website and services, you agree to these Terms.
1. Description of Vortex
Vortex is an AI-powered platform designed to help users grow their presence on X (formerly Twitter) through data-driven insights, content optimization, and growth strategies. Our service provides AI-generated content suggestions, analytics, and tools to enhance social media engagement.
2. Service Usage and Credits
When you subscribe to Vortex, you receive monthly credits that can be used to access our AI features. Credits are consumed when you use AI-powered tools such as content generation, analysis, and optimization features. Unused credits do not roll over to the next billing period unless otherwise specified.
3. Subscription and Billing
- Subscriptions are billed monthly and automatically renew unless cancelled
- You can cancel your subscription at any time through your account settings
- We offer a 7-day money-back guarantee for new subscribers, provided no credits have been consumed during this period
- Credit packs are one-time purchases that do not expire and are non-refundable once purchased
- We reserve the right to modify pricing with 30 days notice to existing subscribers
4. User Data and Privacy
We collect and store user data including name, email, payment information, and usage analytics as necessary to provide our services. We may also collect data related to your X/Twitter account when you connect it to our platform for analysis purposes. For details on how we handle your data, please refer to our Privacy Policy at https://vortexai.app/privacy-policy.
5. Content and Intellectual Property
- You retain ownership of content you create using our platform
- You grant Vortex a license to use your data to improve our AI models and services
- You are responsible for ensuring your content complies with X/Twitter's terms of service
- Vortex reserves the right to suspend accounts that violate platform policies or generate inappropriate content
6. Prohibited Uses
You may not use Vortex to:
- Generate spam, misleading, or harmful content
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Attempt to reverse engineer or copy our AI models
- Share your account credentials with others
7. Service Availability
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. We reserve the right to perform maintenance and updates that may temporarily affect service availability.
8. Limitation of Liability
Vortex is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of our service.
9. Governing Law
These Terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration.
10. Updates to the Terms
We may update these Terms from time to time. Users will be notified of significant changes via email and through our platform.
11. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
- Email: support@vortexai.app
- Website: https://vortexai.app
Thank you for using Vortex!